Zeetben Privacy Policy — How We Protect Your Data

This privacy policy ("Policy") applies to the Zeetben platform (https://zeetben.bio) and all associated services. It describes how Zeetben collects, processes, stores, and protects your personal information — meaning any information that can directly or indirectly identify you.

By using our platform or creating an account, you are considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact the support team.

Zeetben has developed this privacy policy with Bangladeshi users in mind. We believe every player's data belongs to them, and protecting it is our ethical responsibility.

Zeetben collects your information in several ways — directly from you, automatically, and through third parties. Details by category are provided below:

Zeetben uses the information it collects only for legitimate and necessary purposes. Each purpose is clearly outlined below:

• Account Management: To create, verify, and secure your account.
• Transaction Processing: To ensure deposits, withdrawals, and bonuses are processed correctly.
• Service Improvement: To analyze your usage patterns and deliver a better experience.
• Ensuring Security: To prevent fraud, money laundering, and account hacking.
• Fulfilling Legal Obligations: To comply with applicable laws and regulatory authority guidelines.
• Personalised Offers: To deliver relevant promotions based on your gaming preferences.
• Customer Support: To resolve your complaints and queries promptly.
• Responsible Gaming: To identify signs of excessive gaming and provide timely support.

Zeetben does not sell, rent, or commercially transfer your personal information to any third party. However, limited data sharing may occur in certain specific circumstances:

• Payment Processors: Only the information necessary to complete a transaction is shared with payment partners such as bKash, Nagad, Rocket, or banks.
• Technical Service Providers: Hosting, security, and analytics service providers process data under contract and are not permitted to share it with third parties.
• Legal Authorities: Data may be shared with government authorities in compliance with legal directives or court orders issued in Bangladesh.
• Fraud Prevention: Limited data may be shared with fraud detection service providers.

We have strict data processing agreements with all third parties, ensuring they use your information only for the specified purpose.

Zeetben uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Zeetben does not retain your data longer than necessary. Specific retention periods are defined for each category of information:

• Account Information: For the duration the account is active and 5 years after closure (due to legal obligations).
• Transaction Records: 7 years from the date of last transaction.
• KYC Documents: 5 years after account closure.
• Gaming History: 3 years from the date of last activity.
• Communication Records: 2 years from the date of last contact.
• Marketing Preferences: Cancelled immediately upon opt-out.

Once the retention period expires, data is securely deleted or anonymised so that individuals can no longer be identified.

Zeetben uses industry-leading technology to keep your data secure. Our security framework is outlined below:

• 256-bit SSL/TLS Encryption: All data transfers are secured with bank-grade encryption.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your login.
• Firewall Protection: Advanced firewall protection against DDoS attacks and unauthorized access.
• Regular Security Audits: Third-party experts conduct regular system audits.
• Data Backup: Regular data backups are taken to multiple secure locations.
• Staff Training: All staff receive regular training on data handling.

Zeetben believes every user should have full control over their own data. You have the following rights:

Zeetben strictly refrains from providing services to anyone under the age of 18. Protecting minors is a core part of our privacy policy.

• Age verification is mandatory at the time of registration.
• No information from anyone under 18 is knowingly collected or stored.
• If we find evidence that any minor's information has been collected, it will be deleted immediately and the associated account will be closed.
• If a parent or guardian believes their child has created an account, please contact our support team.

Zeetben may update this privacy policy from time to time. Revisions may be made due to business changes, adoption of new technologies, or legal requirements.

• For significant changes, we will send a notification to your registered email or mobile number.
• The "Last Updated" date at the top of the page always reflects the most recent version.
• Continued use of the site after any changes are made will be considered your acceptance of the updated policy.
• Previous versions are available from our support team upon request.

For any privacy-related questions, requests, or complaints, please reach out to our Data Protection Team:

Once a complaint is submitted, we will respond in writing within 7 business days. Complex cases may take longer, but you will be kept informed.